E-Gift Card Terms & Conditions

 1. Purchasing 

• [ comfort zone ] E-Gift Card can only be purchased on the uk.comfortzoneskin.com website. The E- Gift Card will be sent to the customer via e-mail with all the information needed to use it correctly. 
• The E-Gift Card is only valid in the UK, and can only be used on uk.comfortzoneskin.com
• The E-Gift Card cannot be used to buy another E-Gift Card.
• [ comfort zone ] E-Gift Card can only be used to make purchases on uk.comfortzoneskin.com. E-Gift Cards will not be accepted at [ comfort zone ] spas.
• The E-Gift Card has no expiration date and can be sent to anyone. Please provide recipient’s e-mail address when placing an order for your digital gift card.
• You may check the balance of your E-Gift Card in the confirmation e-mail, through Apple Wallet or by contacting Customer Service Team. 

 2. Payment Terms

• The customer can make payment using the [ comfort zone ] E-Gift Card. For each purchase order the customer can use several E-Gift Cards at the same time, for a total maximum amount of £999.99 (nine hundred and ninety nine/99).    
• If the amount of your E-Gift Card is not enough to complete the entire transaction amount, you will be prompted to use another payment method such as Credit Card, Apple Pay or Paypal.
• The E-Gift Card amount cannot be adjusted after the purchase.

• You may spend the amount of your E-Gift Card for several different purchases in multiple transactions. The amount not spent will remain available on the E-Gift Card. 

 3. Cancelling and Refund Policy

• The E-Gift Card cannot be converted into cash. 
• All products purchased can be returned as per regular return policy. For any return inquiries, please refer to FAQ: Orders & Return Policy and contact our Customer Care Team at: customercareuk@comfortzone.it
• If the product purchased was paid for only using the E-Gift Card, the order amount will be provided via store credit and can be used on uk.comfortzoneskin.com only. 
• If your order was paid for partially by the E-Gift Card and partially by another payment method, the amount covered by the E-Gift Card will be provided via store credit and the remaining amount will be refunded to the payment method used at the time of order.